United States Mint Privacy Policy Statement

IMPORTANT FACILITIES UPDATE (05/2023)

This privacy policy reflects the United States Mint’s practices during normal operations. However, from time to time we may need to make appropriate modifications to these practices to enhance both public and staff safety and customer transaction security. Our United States Mint retail point of sale at Headquarters is now open, and our tours and contractor-operated sales shops at our Denver and Philadelphia facilities are open except when their respective community COVID-19 levels are High

1. OVERVIEW (05/2022)

Your privacy is of the highest concern to the United States Mint. This Privacy Policy Statement covers the entire United States Mint Web site, including the online store and the informational section. It also covers official United States Mint pages and activities on third-party web sites.

The United States Mint is now also the official online retailer for the United States Bureau of Engraving and Printing (BEP) currency and print products. In this Privacy Policy statement, when we refer to the online store, we mean “catalog.usmint.gov”, the part of our Web site where we offer United States Mint and BEP numismatic products for sale and offer related services such as promotional/informational emailed newsletters. References to the online store do not include any third-party Web site through which we or our contractors may distribute the products we offer. When we refer to the informational section of our Web site, we mean “www.usmint.gov”, the part of our Web site where we provide information on the United States Mint and its circulating coins and numismatic programs (including collecting basics, material for educators, sales data and FOIA reading room materials). When we refer to the Web site, we mean both the informational section and the online store. When we refer to a purchase via a United State Mint retail point of sale, we mean only sales made directly by the United States Mint to the public over the counter at the United States Mint headquarters store in Washington, DC, and at conventions and other events where the United States Mint is onsite selling product directly, but not sales by private companies that purchase products from the United States Mint and resell them to the public (such as the operators of the retail sales shops at our Philadelphia and Denver facilities), whether or not under contract with the United States Mint.

To serve you better, we continue to update our electronic commerce system and services, including the online store and other sales-related services (such as order processing and fulfillment). As a result, we have made important changes in our data collection and use practices, so we encourage you to read through this policy carefully before interacting with our Web site. As we continually strive to improve our online services, our information practices may continue to evolve, so please check back here often for changes to our Privacy Policy Statement.

2. SECURITY AND PRIVACY SAFEGUARDS (07/2021)

The United States Mint Web site is an official United States Government System, which may be used only for authorized purposes. For Web site security purposes and to ensure that this service remains available to all users, we employ software that can monitor network traffic and identify unauthorized attempts to upload or change information, or otherwise cause damage. Use of this system constitutes consent to such monitoring and auditing. Uploading or changing information, or attempting to upload or change information, on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Except for authorized law enforcement investigations, this monitoring and auditing is not used to identify individual users or their usage habits.

As a government agency, the United States Mint is committed to the security of its information systems. The United States Mint maintains a robust information security program. United States Mint information systems are safeguarded by an interlocking matrix of technical, operational and management controls designed to prevent any compromise of information confidentiality, integrity or availability. The United States Mint reviews and tests these security controls as part of an ongoing process to ensure that personally identifiable information about the public is protected as it is being processed, when it is transmitted, and while it is being stored on any United States Mint information technology system. Electronic customer data are stored in electronic databases in physically secured facilities with restricted access that is further controlled by user authentication protocols.

If you choose to transmit or receive personal information electronically (such as by email), your information must travel over the Internet to reach its destination. You should be aware that we cannot guarantee confidentiality across the Internet. The United States Mint uses Hyper Text Transfer Protocol Secure (HTTPS) with Transport Layer Security (TLS) encryption for all connections to our Web site, including credit card purchases from our online store. You also may purchase our products by telephone at 1-800-USA-MINT (1-800-872-6468), directly from a United State Mint retail point of sale at our Washington, DC, headquarters store or at an event at which we have a mobile retail sales presence, and from one of the contractor-operated sales venues at our facilities in Philadelphia, PA, or Denver, CO (not United State Mint retail points of sale, but contractor operated shops).

3. CHILDREN’S PRIVACY (07/2021)

The United States Mint does not attempt to collect personally identifiable information online from children under the age of 13. In accordance with our Terms of Use, by submitting personally-identifiable information to the United States Mint – such as your email address, name, or postal address – you are warranting that you are 18 years of age or older. Additionally, before making an online purchase, creating an online account, or subscribing to our emailed newsletters Product and Promotion Updates, Lessons That Make Cents, News Releases, or Coins Online, you will be asked to expressly confirm that you are at least 18 years old.

4. INFORMATION COLLECTED AND STORED AUTOMATICALLY (07/2021)

The United States Mint uses software to create summary Web site statistics. We store and use these statistics to manage and improve our Web site and the services we offer. Except in authorized law enforcement investigations, we do not use our security and system monitoring software, online store’s chat application, or online store’s Web measurement applications (unless you opt in to online store data collections and uses) to identify you or to associate you with your personal usage habits. If you visit our Web site solely to read or download information – and do not provide personally identifying information or opt in to certain data collections and uses (by purchasing online, creating an account or subscribing to an emailed newsletter) – we collect and store as anonymous only the following:

• Networking: the domain you use to access the Internet and connection speed
• When/Where: the date, time, and region from which you access our Web site
• Content: pages you visited and files you downloaded on our Web site
• Referrer: the Internet address of a Web site that may have referred (linked) you to our Web site
• Device/Browser: technical information about the computer or device you use to access our website (e.g., operating system/device type, screen resolution and color, plugin support, and language)

A variety of Web measurement tools and applications we use collect and manage the above information, including security and system monitoring software, the third-party Google Web measurement service Google Analytics, and Adobe Analytics and AgilOne Omni-Channel applications served by our ecommerce contractor.

Internet Protocol (IP) addresses: If you visit our Web site, Google Analytics has been implemented by the United States Mint so that it masks a portion of the IP address of the computer or device you use to access our Web site before the address is stored by the application. If you visit our online store to browse or to make an online purchase, create an online account, or subscribe to one of our four emailed newsletters, the Adobe Analytics, Live Chat and AgilOne Omni-Channel applications served by our ecommerce contractor will collect only part of the IP address of the computer or device you use to access our Web site.

Full IP addresses are collected by our security and system monitoring software, without using multi-session technology.

If you would like to disable cookies on your Web browser and delete existing United States Mint cookies from your computer or device, our system will treat your computer or device and browsing as anonymous and will not recognize your computer or device when you return to our Web site. For information on disabling cookies on your Web browser, please see Section 5b. Web Measurement and Customization: Alternatives in this Privacy Policy Statement.